Position Summary/About the role

Title: SAP BASIS Specialist
Location: 100% remote. With that, the Task Manager prefers a hybrid capability (every Tuesday onsite) for face-to-face team collaboration. Evaluation of resume on Mandatory Requirements will be a priority in securing the most qualified candidate for this task. The hybrid capability will be considered as secondary when evaluating the top candidates. Be sure that the presented candidate lives within a 2-hour drive (100-mile radius) from SMUD's HQ location in Sacramento to qualify for a hybrid set-up.
Duration: 9 months
SCOPE OF WORK:
Client is seeking an experienced SAP BASIS Specialist, Leased Employee resource. The resource will provide technical and architecture design support for our enterprise SAP solutions. Supported environments include: ECC, CRM, BW, BOBJ, PO, Web Dispatcher, Fiori, C/4 HANA, S/4 HANA, Ariba, SAP BTP, SuccessFactors, SAP BDC, SAP SAC, Datasphere, among others. The contractor will be responsible for administration and support of the SAP ecosystem, encompassing installation, configuration, upgrades, patching, system refresh maintenance, and troubleshooting. The SAP BASIS Specialist contractor will collaborate with other client teams to ensure a stable, scalable, and reliable enterprise computing environment.
KEY RESPONSIBILITIES:
Provide 24/7 on-call and after-hours support, as required.
Lead primary SAP BASIS administration for major enterprise applications.
Provide secondary administration support for other enterprise applications.
Troubleshoot and resolve system issues, acting as the primary point of contact.
Work closely with Client analysts and technical teams to resolve system outages or performance issues.
Schedule and coordinate SAP system installs, upgrades, patches, backups, and restorations.
Perform OS, application, database, and client tool patching and migrations.
Fully test patches in non-production environments before deployment; evaluate and install software patches as needed.
Configure systems and applications technically, ensuring alignment with client standards.
Ensure application availability per Service Level Agreements.
Perform system sizing and capacity planning.
Act as vendor liaison for bug fixes, licensing, and maintenance.
Report to client management with status updates, issues, and progress.
Interface with business units and application users for support and troubleshooting.
Install new application releases and version upgrades.
Support, monitor, test, and troubleshoot hardware and software issues as related to SAP platform.
Develop and maintain documentation, procedures, and inventories for SAP system administration, including architecture, backup policies, and user management.
Manage application security, including user administration.
Provide desktop support and coordinate or deliver user training as needed.
Evaluate software and hardware and provide technical recommendations.
Automate tasks and streamline administrative processes in collaboration with IT and support teams.
Coordinate application support with other Client resources (security, network, operations, application development).
Configure, maintain, and monitor batch jobs and scripts; resolve related errors.
Participate in disaster recovery planning, testing, and documentation.
Maintain fault tolerance and disaster recovery plans for SAP systems.
MANDATORY REQUIREMENTS:
Five (5) years as SAP BASIS supporting SAP ABAP and JAVA systems.
Three (3) years supporting S/4 HANA, C/4 HANA, SuccessFactors, SAP BTP technology (cloud connector, cloud integration, Fiori, UI5, SAP HANA).
Experience supporting at least two (2) major SAP implementations or upgrade projects, including S/4HANA migration using selective data transition and SAP RISE support.
Able to provide remote on-call support outside of regular work hours which may include nights and weekends.
Experience:
High school diploma or equivalent.
Minimum five (5) years of progressively responsible IT experience in administration of enterprise applications, including SAP BASIS.
Must have experience in administration of SAP and non-SAP enterprise solutions (installation, setup, patching, troubleshooting, documentation, coordination).
Must have experience in SAP system design, configuration, and functionality.
Must have experience in system's development lifecycle, data modeling, and complex technical issue resolution.
Must have experience in data maintenance, retrieval, and operating systems (UNIX, Linux, Windows, AIX).
Must have experience in all these areas. SAP ECC6, S/4 HANA, BW/BI, CRM, BOBJ, PO, BPC, HANA, C/4 HANA, SAP BTP, SuccessFactors, Cloud Connector, Fiori/Gateway, SAC, BDC, Datasphere, Solution Manager.
Able to work hybrid every Tuesday onsite. This only qualifies for resources residing within a 2-hour drive (100-mile radius) from Client's Headquarters location in Sacramento, CA.
Current SAP certifications related to the systems outlined in the scope of work are required to ensure alignment with Client's technical environment
Bachelor's degree in Computer Science, MIS, or related field from an accredited institution, or equivalent experience.
Deep knowledge of SAP cloud offerings and hyperscale.
Expert use of Solution Manager for monitoring and project documentation.
Proficiency in SAP system refresh processes (native SAP and tools such as LAMA, SAP PCA).
Administration experience for NetWeaver Java solutions (NWDI, EP 7.0, Adobe Document Services, PO, Web Dispatcher, SLD).
Experience with SAP change management (CTS , non-ABAP and cloud solutions).
SAP system administration in DB2/AIX, RHEL environments.
Technical Evaluation Questionnaire:
1. Can you describe a particularly challenging issue you encountered while supporting both SAP ABAP and JAVA systems as a BASIS administrator, and walk us through the steps you took to diagnose and resolve it? Please include details about how you identified the root cause, any collaboration with other teams, tools or processes you used, and the impact your solution had on system stability or business operations. (1.5 pages maximum).
2. Describe a complex project or issue you managed involving the integration of S/4HANA or C/4HANA with SAP BTP technologies (such as cloud connector, cloud integration, Fiori, UI5, or SAP HANA). What challenges did you encounter, what tools or techniques did you use to address them, and what was the outcome of our business impact? Please be specific about your role and any cross-team collaboration involved. (1.5 page maximum)
3. Describe your involvement in two major SAP implementation or upgrade projects, specifically focusing on your experience with S/4HANA migration using selective data transition and SAP RISE support? Please describe your role, the key challenges you encountered, the solutions you implemented, and the results achieved. (1 page maximum)

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