Position Summary/About the role

Title: Service Desk Resource
Location: Offshore Project, Flexible (any region within budget), candidates must be fluent and well-spoken.
Duration: 2-3 months

Skills Required:

Service now knowledge (submit Incidents and requests) ,great customer service skills, ability to work under pressure, Service desk support experience, fluent speaker, Level 1 troubleshooting experience (password resets, account unlocks, O365 installations) understanding of Intune, MFA, SAP, Iseries, Microsoft Azure. All troubleshooting steps are performed following knowledge articles with instructions, just need to have a core understanding.

About CVC

Compu-Vision Consulting, Inc. is a leading provider of consulting and workforce solutions across IT, healthcare, engineering, life sciences, and professional services. Since 1998, we have supported organizations nationwide with scalable, cost-effective services that drive innovation and operational excellence. Backed by an experienced professionals and strong industry expertise, Compu-Vision is a trusted partner helping mission-driven organizations navigating complex and evolving needs. Join us and be part of a team dedicated to quality, accountability, and measurable impact across industries.

Equal Opportunity Employer Note

Compu-Vision Consulting, Inc. is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, veteran status, or any other characteristic protected by law.