| Duties: | Under supervision, provides social services to clients/patients, such as; recipients of public assistance, food stamps and/or medical assistance, adults receiving or needing institutional care or protective services. Identifies, develops and implements social service plans for such families/individuals – determine the eligibility for these services and may perform counselling and investigatory activity related to the work. This is the pay range that RightSourcing (a part of Magnit) reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and/or include certain benefits like: Medical, Dental, Vision, 401K [include any compulsory benefits such as commissions, incentive bonuses, etc. if applicable]. Pay range: (USD)17.98 hrly -(USD)30.98 hrly Under supervision, provides social services to clients/patients, such as; recipients of public assistance, food stamps and/or medical assistance, adults receiving or needing institutional care or protective services. Identifies, develops and implements social service plans for such families/individuals – determine the eligibility for these services and may perform counselling and investigatory activity related to the work. This is the pay range that RightSourcing (a part of Magnit) reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and/or include certain benefits like: Medical, Dental, Vision, 401K [include any compulsory benefits such as commissions, incentive bonuses, etc. if applicable]. Pay range: (USD)17.98 hrly -(USD)30.98 hrly Under supervision, provides social services to clients/patients, such as; recipients of public assistance, food stamps and/or medical assistance, adults receiving or needing institutional care or protective services. Identifies, develops and implements social service plans for such families/individuals – determine the eligibility for these services and may perform counselling and investigatory activity related to the work. This is the pay range that RightSourcing (a part of Magnit) reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and/or include certain benefits like: Medical, Dental, Vision, 401K [include any compulsory benefits such as commissions, incentive bonuses, etc. if applicable]. Pay range: (USD)17.98 hrly -(USD)30.98 hrly The Client Navigator is responsible for the maintenance of data, tracking of patients, appointments and health outcomes with the goal of improving patient care and experience. - Assist with patients presenting to Metropolitan Hospital form the point of screening to diagnosis.
- Facilitates care by coordinating outside/in-house referrals, and ensuring the necessary information is gathered for complete patient care, including outside medical records, mammograms, and pathology results as the point person to contact
- Provides navigator support for newly diagnosed patients, and be present in the outpatient facility when the practice is in session as part of the care team. Evaluates barrier to care.
- Refers to the genetic testing program by interviewing patients, determining insurance status, processing financial hardship forms, and communicating with the testing company ensuring a smooth process. Referral to appropriate providers for patients with high risk lesions. Referral to genetics professionals for patients with genetic risk
- Maintains patient database of all presenting patients including appointments, work up, stage of diagnosis, and survivorship care plans
- Responsible for the maintenance of records, patient data, meeting minutes to maintain compliance
- Facilities the financial clearance, and counseling process for pre-operative breast surgery patients.
- Monitors the tumor registry to identify breast cancer data and use appropriately for presentation and grant submission as needed.
- Maintains effective ongoing communication with clinicians, and all staff to ensure patient and work flow challenges are addressed and mitigated and corrected.
- Establishes and maintains relationships with Metropolitan Hospital departments to ensure the most pleasant and optimal patient experience and satisfaction within all points of care, and reports gaps and challenges.
- Identifies, organizes, and participates in community outreach activities including participation in educational programs each calendar year with focus on breast disease, breast cancer education, prevention, and/or early detection
- Schedules and coordinates meetings with providers and administrators to address breast program concerns.
- Verifies insurance information and authorizations via telephone and electronically
- Monitors Referral Work Queues to triage and schedule patients when needed
- Enrolls patients in MyChart
- Reports issues of concern to the Program Leader, Associate Directors, and provides recommendations as needed.
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