Position Summary/About the role
| Job Title: | Call Center Representative (000290) | | Keywords: | | | Number of Positions: | 1 | | | | Remaining Positions: | 1 | | | | Duties: | Job Summary:
Customer Service Professional who handles incoming and/or outgoing calls. Job Responsibilities:
-Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
-Other assignment as necessary.
-Extensive phone experience and computer literate. Schedule appointments, reminder calls to patients. Book and reschedule clinic appointments. Answer customer inquiries regarding their clinic appointments. Must answer phones, utilize in house and pagers, make overhead announcements. Other assignment as necessary. Extensive phone experience and computer literate. This is the pay range that RightSourcing (a part of Magnit) reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and/or include certain benefits like: Medical, Dental, Vision, 401K [include any compulsory benefits such as commissions, incentive bonuses, etc. if applicable]. Pay range: (USD)19.43 hrly -(USD)26.17 hrly | | Skills: | Required Skills & Experience:
-Two (2) years of experience and Bilingual (facility specific).
-Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
-Active listening providing full attention to callers to understand their concerns and needs.
-Effective problem-solving to analyze a situation, identify core issue and find effective solution. Preferred Skills & Experience:
-N/A 1 year experience and Bilingual (facility specific). | | Education: | Required Education:
-High School Diploma or general education degree (GED). Preferred Education:
-N/A Required Certifications & Licensure:
-N/A Preferred Certifications & Licensure:
-N/A High School Diploma /GED. | | Languages: | | | Attachments: | | | | |
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| | | Skills: | Required - CALL CENTER CUSTOMER SERVICE
- PAYROLL POLICIES/PROCEDURES
Additional | | Languages: | English( Speak, Read, Write ) | | |
About CVC
Compu-Vision Consulting, Inc. is a leading provider of consulting and
workforce solutions across IT, healthcare, engineering, life sciences, and
professional services. Since 1998, we have supported organizations
nationwide with scalable, cost-effective services that drive innovation and
operational excellence.
Backed by an experienced professionals and strong industry expertise,
Compu-Vision is a trusted partner helping mission-driven organizations
navigating complex and evolving needs.
Join us and be part of a team dedicated to quality, accountability, and
measurable impact across industries.
Equal Opportunity Employer Note
Compu-Vision Consulting, Inc. is an Equal Opportunity/Affirmative Action
Employer and does not discriminate based on age, color, disability,
ethnicity, marital or family status, national origin, race, religion, sex,
sexual orientation, veteran status, or any other characteristic protected by
law.
